Privacy Policy – Nroven

Last updated: 2026

1. Introduction
This privacy policy describes how Nroven, accessible at nroven.com, collects, uses, shares and protects your personal data when you visit our site or make a purchase. By using this site, you agree to the practices described below.

2. Who we are
This site is operated by Nroven.
Contact email: nroven.support@nroven.com

3. How we collect and use your personal information

Data we collect directly (provided by you):

First name, last name, email address, mailing address, phone number (when placing an order, subscribing to the newsletter, or contacting us)
Account information, if you create a customer account
Content you voluntarily provide to us (messages, reviews, form responses)

Data collected automatically:

IP address, browser type and version, operating system, device used
Pages visited, visit duration, traffic source (via cookies and analytics tools)
Cart and shopping behavior data
Payment-related data:
Processed directly by our secure payment provider. Nroven never stores your full bank details.

Use of this data:

To process, ship and track your orders
To provide customer service and respond to your requests
To send you marketing communications, only with your consent
To improve our site, products and user experience
To prevent fraud and ensure site security
To comply with our legal and accounting obligations

4. Cookies
Our site uses cookies and similar technologies:

Essential cookies: necessary for the operation of the site (cart, session, security), cannot be disabled.
Performance/analytics cookies: help us understand how the site is used.
Marketing cookies: used to show you relevant ads, particularly via social networks or advertising partners.
You can manage your preferences via the consent banner displayed on your first visit, or via your browser settings. Refusing non-essential cookies does not affect your ability to place an order.

5. User-generated content
If you post a product review, comment, or any other content on the site, this content may be publicly visible. You remain responsible for the content you post and guarantee that it does not infringe on the rights of third parties. Nroven reserves the right to moderate or remove any content deemed inappropriate, without prior justification.

6. Third-party websites and links
Our site may contain links to third-party sites (social networks, partners, carriers). Nroven has no control over these sites and disclaims any responsibility for their privacy practices. We encourage you to review their own privacy policy before providing them with information.

7. Sharing your data
Your data is shared only with service providers necessary for the operation of the store:

Shopify Inc. (hosting and technical infrastructure)
Our payment provider (secure transaction processing)
Our logistics provider, for shipping your order
Analytics and marketing tools, where applicable, and only according to your cookie preferences
We never sell your personal data to third parties.

8. International users
The site is accessible from different countries, but our deliveries are currently limited to Europe. If you access the site from a country outside the European Union, your data may be transferred and processed in a country offering a different level of protection than that of your country of residence. We ensure that these transfers are governed by appropriate safeguards (standard contractual clauses or equivalent mechanisms) when required by regulation.

9. Data transfer related to order fulfillment

As part of fulfilling your order, your name and shipping address may be transmitted to our supplier located outside the European Union, solely for the purpose of shipping the ordered product. This transfer is strictly necessary for the performance of the sales contract.

10. Security and retention of your information
We implement reasonable technical and organizational measures (encryption, restricted access, secure hosting) to protect your data against unauthorized access, loss, alteration or disclosure. However, no method of transmission or storage is completely foolproof, and we cannot guarantee absolute security.

Your data is retained for as long as necessary for the purposes described in this policy, and at a minimum:

Until you request deletion for account data, subject to our legal retention obligations

11. Your rights and choices
In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access: to obtain a copy of the data we hold about you
Right to rectification: to correct inaccurate or incomplete data
Right to erasure: to request deletion of your data, subject to our legal obligations
Right to restriction of processing
Right to data portability: to receive your data in a structured and readable format
Right to object, in particular to the processing of your data for direct marketing purposes
Right to withdraw your consent at any time, where processing is based on it
You can exercise these rights by contacting us at nroven.support@nroven.com. We will respond to your request within a maximum of one month, in accordance with regulations.

12. Complaints
If you believe that your rights have not been respected, you can file a complaint directly with Nroven.

13. Changes to this policy
We may update this privacy policy to reflect changes in our practices or for legal reasons. Any substantial modification will be communicated to you via a visible notice on the site.

14. Contact us
For any questions regarding this privacy policy or the processing of your personal data:
Email: nroven.support@nroven.com